Snom D865 Desk phone

The Snom D865 Desk phone is a true all-rounder – perfect for those who work intensively with their phone. The 40° free-moving LCD display has crystal-clear colours and blends perfectly into any office environment, regardless of lighting conditions. The HD audio voice quality featuring advanced noise reduction is simply outstanding. It is also hearing aid compatible, has integrated Bluetooth & WLAN, and furthermore, you can connect a DECT headset via dongle.

The D865 is not only well designed, but also very well thought-out – no matter what the environment! 

Basics​​

• Operating system Linux
• 3-year warranty
• Wall mountable¹
• Part number/s
  • D865 | EU & UK market | PN 00004536
  • D865 | NA market | PN 00004546

Dimensions and weight

• Dimensions (L x W x H, approx.)
  • 45mm x 243mm x 210mm w/o footstand
  • 165mm x 243mm x 193mm  with footstand
• Weight (approx.)
  • 1,12kg with footstand

Display and indicators​​​​​​

• Display
  • TFT liquid crystal display (LCD), tiltable, truecolour,
    backlit
  • Display size (W x H) 110 mm x 62 mm
  • 5  (127 mm) display size (diagonal)
  • Resolution 1280 x 720 Pixel
• 15 LED indicators
  • Call indication (1 x red LED)
  • Message waiting indication (MWI) (1 x red LED message key)
  • Function key indication (8 x multicolour LEDs)
  • Audio key indication (1 x red LED, 2 x green LED)

Directory support and call features​

• 12 SIP identities / accounts
  • Up to 12 simultaneous calls
• Directory support
  • LDAP (server-based directory)
  • Local directory with up to 10,000 entries
  • Import/export phone book (CSV, XML)
  • XML phonebook support
• Outgoing call features
  • Speed dialling via function keys
  • Speed dialling via keypad: 10 numbers
  • URL dialling
  • Local dial plan
  • Redial (via dialed calls list)
  • Automatic redial on busy
  • Caller identification (CLIP)
  • Calling Line Identification Restriction (CLIR)
  • Call completion (busy/unreachable)²
  • Intercom
  • Multicast paging
• Incoming call features
  • Call waiting/swapping
  • Call blocking (deny list)
  • Dynamic central blacklist check 2
  • Blocking of anonymous calls
  • Auto answer
  • Call forwarding
  • Call deflection
  • Do Not Disturb (DND) mode
• Active calls
  • Mute microphone
  • Hold
  • Music on hold²
  • Blind call transfer
  • Attended call transfer
  • 4 + 1 local conferencing
  • Call park / unpark²
  • Client Matter Code (CMC)²
• Related features
  • Call history lists of missed, received, dialed, rejected,
    and deflected calls
  • Extension monitoring, call pickup²

User interfaces and setup​​​​​​

• Configuration and setup via menu-driven web user
  interface (WUI)
  • Visual and functional UX based re-design of web user
    interface (phone manager)
  • Password-protected login
  • Secure web server/client (HTTPS)
  • Languages
• Configuration and setup via menu-driven phone user
  interface (PUI)
  • Languages
• Automatic configuration via provisioning
  • Loading of settings and firmware via HTTP / HTTPS /
    TFTP
  • Supported DHCP provisioning options
    43 / 60 / 66 / 67
  • Secure Redirection And Provisioning Service (SRAPS)
    support
  • Remote management via TR-069 / TR-069 Annex G /
    TR-369
  • Plug & Play (PnP) support
• Localization
  • Timezone
  • Additional language support
  • Dial tone
• Related features
  • Dual firmware partition

Keypad and function keys​​​​​​

• 43 hard keys in total
• Standard ITU telephone keypad: 12 keys with star and
  pound/hash key
• 5-way navigation key
• 14 function keys
  • 4 context-sensitive function keys
  • 10 freely programmable line / function keys
    (maximum 36 on 4 sides) with multicolor LEDs
• 5 dedicated audio keys
  • Mute key (1 x red LED), speakerphone key (1 x green
    LED), headset key (1 x green LED), volume control key
• 7 dedicated function keys
  • Cancel key, message key, transfer key, hold key,
    redial key, directory, conference
• Related features
  • Keyboard lock

Technologies and protocols​​​

• OpenVPN
• VLAN IEEE 802.1Q
• SIP – RFC 3261
• SDP – RFC 3261
• RTP – RFC 8866
• RTCP – RFC 3550
• RTCP-XR
• SIP REFER method (RFC 3515)
• rport – RFC 3581
• E.164 number to URI mapping (ENUM)
• ICE
• STUN | RFC 5389
• SIPS | SIP over TLS
• SRTP | RFC 3711
• SRTCP
• IPv4 / IPv6 (Dual-Stack)
• DHCP
• NTP
• LDAP
• LLDP-MED
• HTTP
• TFTP
• L2TP
• TLS 1.3
• HTTPS
• IEEE 802.1X – EAP-TLS – RFC 5216
• TR-069
• TR-069 Annex G (formerly TR-111)
• TR 369/User Services Platform (TR-369 | USP)

Package contents

• 1 x desk phone unit
• 1 x footstand
• 1 x corded receiver
• 1 x 1,5 m (5 ft) Ethernet cable
• 1 x Quick Installation Guide

Accessories

• 00004544 | Wall mount kit (D8XX)
• 00004561 | Corded wideband receiver (D8XX)
• 00004570 | 10 W Power adapter
• 00004341 | A100M | Monaural Headset
• 00004342 | A100D | Binaural Headset
• 00004388 | A150 | DECT-Headset
• 00004387 | A170 | DECT-Headset
• 00002362 | EHS Advanced 2.0
• 00004386 | A230 | USB DECT dongle

Audio devices, codecs, and features

• Casing speaker
  • Hearing aid compatible (HAC)
  • Frequency range 150 Hz – 8 kHz
  • Noise cancellation
• Speakerphone mode
  • Frequency range 100 Hz – 8 kHz
  • Full duplex
  • 2 x dedicated microphones
• Audio-Codecs
  • G.711 (A-law, μ-law), G.722, G.723.1, G.726, G.729,
    Opus
• Dual-tone multi-frequency signalling (DTMF)
  • In-band, out-of-band, SIP-INFO
• Related features
  • Comfort noise generator (CNG)
  • Voice activity detection (VAD)
  • Audio response time
  • Adaptive jitter buffer
  • Packet loss concealment (PLC)

Interfaces and connections​​​​​

• D865 power options
  • Power over Ethernet (PoE), IEEE 802.3af, class 3
  • Power adapter 100 – 240 V AC / 50 – 60 Hz | 5 V DC
    (SELV) /
    2 A / 10 W¹
• Wired interfaces
  • 1 x coaxial power adapter connector
  • 2 x 1 Gbit RJ45-8P8C Ethernet port
  • 1 x USB 2.0 Typ A
  • 1 x RJ9-4P4C standard receiver connector
  • 1 x RJ9-4P4C standard connector or USB port for
    wired headset connection
  • 1 x RJ12-6P6C proprietary EHS connector¹
• Wireless interfaces
  • Bluetooth 5.0
  • WLAN IEEE 802.11n/ac
  • DECT optional via Snom USB DECT Dongle¹
• Sensors
  • Ambient light sensor
  • Hook switch sensor

Environmental conditions

• Operating ambient temperature: 0 ° C bis 35 ° C
• Nonoperating temperature: – 10 ° C bis 45 ° C
• Humidity (non-condensing): 5% – 95%

(1) Available separately
(2) If supported by PBX

D865 Desk phone DataSheet